Working at Nutmeg Consulting
Nutmeg Consulting LLC specializes in providing high-quality Information Technology services and consulting to businesses and non-profits in Connecticut, Massachusetts and Rhode Island. Learn more about us here.
- We Offer:
- Retirement Savings Plan
- Health Insurance
- Profit Sharing
Junior Business Analyst
The Jr. Business Analyst is an entry level position within our Services Team. The person will work closely with our clients, management and development teams to define requirements, develop technical specifications, test and deliver training on new functionality for the various software systems that we support. The successful candidate is a self-starting individual, willing to assist other team members during high volume periods, be able to learn on their own, have the ability to identify/resolve issues and have exceptional relationship building skills.
The Jr. Business Analyst (Jr.BA) is a non-exempt salaried position. The roles and responsibilities of the Jr.BA include but are not limited to the following activities involving Management, Team Members and the Customer:
The Jr. Business Analyst has two primary roles, first monitor the help desk and successfully address helpdesk tickets in a timely manner. Second, conduct trainings on how to use the database as scheduled and processes end user paper work. The Jr. BA assists in preparing/analyzing data quality reports and other related reports prior to delivery. They participate in the follow up with users identified as low performers by any of the quality reports or funder reports. The Jr.BA assists the customer base with preparation for funder related data submission.
The Jr. Business Analyst collaborates with the services team to help support the needs of the customer. They volunteer for tasks and also offer support to team members to help alleviate work load. The Jr.BA attends and participates in all scheduled meetings, collaborates with co-workers to keep workflow guides and website postings current and maintains training attendance and keeps other meeting attendance up to date. The Jr.BA plays a supporting role to the services team members by helping to prepare for various projects and tasks.
The Jr. Business Analyst provides management with timely notification of customer services issues. Also, alerts management of any concerns with the accuracy of customer reports before they are made available to the customer. The Jr.BA informs management of new business opportunities related to Nutmeg’s growth endeavors. Also, keeps management aware of any hardware/software needs for the training lab.
Email firstname.lastname@example.org with your resume and contact information