Are Problems Derailing the Success of Your HMIS Efforts?
Problems that disrupt your HMIS service can quickly cause a headache for your entire organization.
Do any of these sound familiar?
- Finger-pointing among your team members and vendors about who is responsible for an area of service.
- Gaps in your organization’s capabilities if someone leaves the company, leading to work building up (or not getting done at all!)
- Losing key people and having to start all over with HMIS training and management.
- Services and vendors that do not work well effectively because of misalignment of responsibilities.
If you’re looking for a better solution to solve your problems, look no further than Nutmeg Consulting’s HMIS service package. We offer an all-inclusive HMIS solution that will keep your community moving forward and help you fulfill your mission.
Let’s Talk
How Nutmeg’s HMIS Service Package Works
Our HMIS service package includes 5 key components to cover all the bases of your HMIS efforts and make gaps in your process and procedures a thing of the past.
Help desk
With our help desk, your team has access to 24/7 support. Your staff can reach out directly to us during regular business hours, solving problems and keeping your system online. After hours, your team can access a complete knowledge base to help resolve issues or access training so you don’t skip a beat as you’re trying to serve your clients (or get those pesky reports completed and filed!).
HMIS Training
Quality training means understanding, digesting and retaining. Whether you want to bring new team members on board or train your existing staff for a new project, you need something effective. With Nutmeg’s HMIS training platform, which includes course modularization and tracking, your team can train on their schedule, and you can see when they have mastered the material. We also offer in-person training when needed, ensuring you get a highly effective means of instructing everyone in the appropriate material.
Account management and project management
Nutmeg understands that while most communities have an HMIS administrator, these professionals often juggle 3-4 other roles, making dedicated HMIS management a challenge. To streamline this, Nutmeg can step in to handle monthly account and project management. Our structured approach includes regular meetings, well-defined agendas and a forward-thinking strategy so we’re always a step ahead, knowing what’s on the agenda for the next month. With everything under the diligent supervision of our team, communities can rest assured that their HMIS tasks are in expert hands.
System administration
Our system administration services mean we take care of the boring, back-end activities for you. We get your new users set up on the platform and bring them up to speed. When someone leaves, we verify their accounts have been properly closed. From ensuring backups are running correctly to keeping the data collection process clean and accurate, we keep your system operating efficiently and effectively.
Data analysis and data quality services
Data analysis and data quality services — focus on ensuring that the information you gather to help your clients and decision-making process is clear and accurate. Our continual monitoring services ensure that any errors are detected quickly and corrected. If it is a user error, we offer training to correct it; if it is a system error, we uncover the problem and fix it. Confdence in your data allows you to trust the analysis, make sound decisions, and maximize the limited resources you have to help clients.
The Service You Need to Fulfill Your Mission Effectively and Accurately
With Nutmeg Consulting, you never have to start over because you found a gap in your process. Our packaged HMIS service keeps data obstacles out of the way for your nonprofit. By bringing together all 5 key components, you can be confident that we provide the support you need to do your job well.
Because all the parts of our package work together, you know you will not face interruptions if someone leaves the organization. Nor will there be confusion about who oversees what or gaps in your IT services. Everything comes together so that you can keep working confidently towards your goal.
HMIS Software Integration with Our Comprehensive Service
Even better, our HMIS software analysis tool works easily alongside the rest of our service package. With our training and management, you can be confident that the data you input into your system is precise so that the information you get from the HMIS is exactly what you need to provide accurate and complete reporting. Reduce the work needed to turn your data into user-friendly tables and easily track the information as required by HUD. See how we can make your job easier and more streamlined.
How to Work With Us
Talk
You talk. We listen. We want to understand your business, not just your IT problems.
Assess
Identify the problem and create a plan of action.
Solve
We resolve the issue so your team can get back to doing what they love to do.
Nutmeg Consulting is Your One-Stop Shop for Gap-Free HMIS Solutions
Non-profits excel at understanding the pulse of the community — they see firsthand the challenges on the streets and ingeniously navigate individuals from challenging situations into stable housing. However, when it comes to the digital space, like data tracking, organization and tech fluency, they are not as strong. That’s where Nutmeg Consulting steps in. Rather than spending time and resources searching for that rare individual who can juggle both worlds — someone who, due to their exceptional skills, might quickly move on to other opportunities — it’s more effective to partner with a specialist. With Nutmeg, you invest in consistency and expertise. We ensure that your team won’t have to reboot every time there’s a change. Choosing Nutmeg Consulting as your HMIS partner means placing your trust in a dedicated team that complements and elevates the strengths of your non-profit.