VoIP Phone Service: Tailored Communications Solutions

VoIP – Your Way

At Nutmeg Consulting, Voice over IP (VoIP) is all about you and the way you want to manage your unified communications (UC). We consult with your team to find a solution that is easy to use and flexible to support how you want to use it – making this a communications solution that is tailored to your specific needs.

Let’s Simplify Your Communications

What would it be worth to your organization to have one tool (or app) that combines your SMS, voice calls, chats with your team or clients, meetings and webinars all in one spot? Would your business benefit from having fewer ‘apps’ to juggle and devices that don’t talk to each other (and tend to frustrate your team)? Would a tool that allows you to provision features on an as-needed basis (and price accordingly) be of benefit? If you answered ‘Yes’ to any of these questions, then you should consider talking to us about a new unified communications platform that allows you to scale at your pace.

Our Tailored VoIP Solution Process

Nutmeg assesses your business situation and identifies vendor options that are aimed at meeting your specific needs. We work with you to identify your average phone service usage and internal and external communication needs (video meetings and webinars). Armed with this knowledge, we then design a tailored plan that is used to identify the right vendors.

VoIP Solutions Features & Benefits

Along with premium uptime and availability, agencies need systems that are flexible, reliable, and affordable. We work with you to make sure the solution will provide a menu of standardizations and choices, including:

Unified communications, including easier voicemail access

Call routing and auto attendant

Business SMS

Internal chats

Video chats

Webinars

But I don’t need all of these features so I’m probably paying for things that I don’t need, isn’t that right?” Strangely, it is not – many of today’s UC platforms allow you to tailor the features you need on a staff-by-staff basis. You only want your managers or field staff to be able to have SMS, no problem. You only pay extra for those individuals that need that feature!

What’s that, you have 25% of your staff that don’t need to have an actual phone number, they just need to be able to use chat and meeting functionality? Today’s your lucky day – don’t assign them a phone number (and don’t get billed for it)! At a minimum, you will give back precious time to your team by having fewer interruptions and hiccups with multiple apps and tech that they were using to juggle communications.

Let Us Guide you on this Journey

Our initial step is to assess the services you’re paying for and the services you’re actually using. Nine times out of 10 we discover that businesses are overpaying for communications.

With Nutmeg Consulting, you can be as hands-on as you like with your VoIP system. It can be self-service or your solution can be hands-off, and we will handle everything. It’s your choice how you interact with the system